Following is a list of some commonly asked questions on this subject. You may well find an answer to your question here.
I have a question about:
- I am not able to access my order in the ´MyAccounts´ link of your website.
- Why does the system ask for a password in ´MyAccounts´? I have forgotten the password. I can´t log into my account.
- What is the ´MyAccounts´ feature?
- How do I track the status of my order online?
- How do I set up an account ?
- What does the status, ´QC´ mean?
- What is ´Order Pending´ in my account?
- What is ´Order Processing´ in my account?
- What is ´Order Sourcing´ in my account?
- What is ´Order Executing´ in my account?
- What does ´Awaiting Info´ in my account mean?
- What does ´Order Completing´ mean?
- What does ´Order Shipped´ in my account indicate?