Reviews My Custom Tailor
My Custom Tailor invites everyone who has ever ordered custom suits or shirts from us to share your views and experiences. We value your comments and appreciate the chance to improve our service in the future. Well written comments that are accurate and informative, will be placed on this page for all visitors to see.
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Notable Customer Comments
What Can I say: Excellent, Quick, Beautiful and MORE! > Superb fabric quality - better than I´ve seen in women´s selections here in U.S. > Superb workmanship - Completely inner lined jacket with interior high end pockets. Truly do work at the international business level - the best suit I´ve ever worn. My seamstress says I should get all of my suits done by them. I am not proportioned to fit off the rack well, so this is a wonderful find for me. > Impressive Customer Service - very good command of English - even in the nuances > Excellent Follow Through - they have done a great deal to handle building trust over long distances - I was notified at each stage of my suit´s completion and found that my confidence in them grew rapidly. > Fantastic Turnarounds: Ordered Nov 19th - Shipped Dec 8th. I am also having a suit made here and I still have not had my first fitting and it´s been 2 weeks since I was measured. Also, another tailor in town said 5-6 months turnaround. > Price: the tailoring here ranges from $400-$500 per suit PLUS fabric, interfacing, etc. My entire suit from mycustomtailor cost $190 plus shipping - I thought it was worth the risk to try it out - glad I did. The only area of difficulty was that I should have put "fit very loosely" on the order form, as the suit came in a bit tight across the back and in the upper arms. Also, the lining in the pants is only half way, which is common. They list what´s included in the suit for the most part, but I am not sure I saw that in the summary. I prefer my pants to be fully lined, but it´s not a deal breaker. They do allow you to change such things - which I´ll do next time. My seamstress is relaxing the tightness, and so I am ready to add a skirt to the pantsuit. They recommend that you send a photo, and I will do that for my next order. I mostly had a seamstress measure me to fill out their form. I did not want to chance not getting that right. They also permit sending them fabric to do a suit made with my materials, which I may do later on down the road - the suit then is $150. I used express delivery since I wished to ensure being able to track it - my total cost was $245 - still, that was the cost of the fabric for the suit being made here, so I am very happy - - as you can probably tell... good luck!Mrs. B..................California, USA
Hello Tailors in Thailand! I received my package and was extremely pleased to see the exceptional quality of the fabric and the workmanship. Top notch! I love it so much I´ll soon be ordering a matching skirt to go with the pantsuit. My seamstress here tells me I should buy all of my suits from you from here on out! Thank you!Bridget R......... Concord, CA, USA
Hello, I received my suit about a week ago, and I apologize for the late response. I am amazed at how well it fits. I thought it was going to be difficult to get the measurements right, but it was rather easy and the guide made sure everything was proportionate. I was also amazed at how fast you put this suit together and got it to my front door. I was assuming this order was going to be a long "drawn out" process, but it was quick and thorough. I appreciate the consistent e-mails that you sent me whenever my order status had changed. It kept me re-assured that you were on top of things. The suit looks great and how it should. I will definitely recommend you to friends and family, and hope to do business with you soon. My hat goes off to you all. Thanks,Brian K........ Charleston, WV, USA
Very nice shirts. Keep me informed about other offerings.Norbert H.........Roseville, CA, USA
I received my custom made CMT coat from you yesterday and am absolutely delighted with it. Sending material and measurements so far away was a bit of a worry, but your customer service was excellent right the way through, with regular updates and prompt replies to my queries. I would certainly use your services again. Thank you very much for a wonderful coat! Best regards,Donald Mc.............Kinloch, Isle Of Lewis, UK
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