Online Mens Tailor And Custom Tailoring

Common Questions about Product Features

• What are Super 100s, 110s, 120s, 130s, 150s, and 180s?
  It represents the fineness of fabric yarn. The higher the number the greater the fineness. The yarn number for cotton is based on the number of 840-yard hanks in a pound. The convention for indicating plies resembles that for wool. Two-ply 20s would be written 2/20s or 20/2, and would be twice the weight, length for length, of single ply 20s yarn.

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• Why has payment been processed in a currency other than the USD?
  Due to current banking regulations and ongoing currency valuation volatility, we only accept payment in our own currency. Your card will be charged in USD after having been converted from our currency to the USD.

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• Do I get a discount when ordering more than a few pieces at regular prices?
  At select times we offer special gifts or complimentary products for orders of a set minimum value. The value of these gifts varies but the minimum order requirement details to qualify are communicated during the order placement process. Our offers and promotions are available at Our Promotions page. Terms and conditions may apply. Promotions also feature our Wardrobe Specials and Package Offers. Wedding party orders receive discounts Wedding Orders page based on the total value of the collective order.

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• I am looking for a particular color.
  Our inventory includes hundreds of colors and hues in a wide range of fabrics. To quickly find the color you are looking for or to review a desired fabric type, visit our ´search for a fabric/color´ link where you can conduct searches using criteria such as colors, weights, climatic conditions, patterns, etc. We are confident that a fabric or color of your choice will be available.

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• I can´t view the video tutorials in the measurements forms. I am having trouble submitting sizes. The form is not going through. Help.
  The video clips are accessed by clicking on the camera icon next to the name of each measurement field. You will need Windows Media player program or Quik Time media player installed on your computer to be able to view these clips. It is possible that you are viewing the printable and downloadable measurements form rather than the online submission form.
  The printable form does not have video tutorials as it is assumed that the form will be used to fill in the measurements by a professional taking the sizes and hence a tutorial is not required.
  To view the submission form, log into the ´MyAccounts´ and click the set-up measurements profile link.
  
  If you are still having trouble consider the following possibilities:
  a. The security settings on your browser are set at a high level which is preventing you from viewing the page. In this case, reset it to default levels.
  b. The cookies are disabled on the browser.
  c. The java script is disabled on your machine. Re-enable it or set all the browser settings to default.
  d. A cookie on your computer is corrupted. Visit This Link first and then proceed to submit the measurements or resubmit the complete order.

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• What are natural fibers made from? What is a natural fiber?
  Natural fibers are created using fibers of animals coats, silkworm cocoons, plant seeds, leaves, and stems. Click on the natural fiber below for information on each fiber and their weaves.
  - Wool fibers come from animal coats; sheep, goats, rabbits, alpacas, llama, etc.
  - Cotton fibers come from the cotton plant´s seed pod.
  - Silk Fibers come from the cocoon of the silkworm.
  - Linen comes from flax, a bast fiber taken from the stalk of the plant.
  - Hemp, Ramie, and Jute are similar to linen but the plants are processed slightly differently. [Top]
  
  
• What does ´Awaiting Info´ in my account mean?
  This indicates we have made a request for an update or for detail confirmation. Generally, the requested information is necessary to complete the order.

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• What is the cvv/cvc number? What is the 4 digit Amex security number? What is Verified By Visa ?
  These are all security features built in to credit card issuing companies to protect card holders and merchants from fraudulent activity. The CVV/CVC number is a three digit number displayed at the back of the card in the same strip as the card holders signature. This is a security measure initiated by Visa and MasterCard. The Amex four digit security number in printed on the front of the card just under the last four digits of the embossed card number. ´Verified-by-Visa is a new security system instigated by Visa Card to guard against online fraud and unscrupulous activity. Cardholders are issued a password that is entered in the appropriate field of the payment submission form. When the password is entered, this information is then verified by Visa International to confirm that the person submitting the payment is indeed the card holder before Visa authenticates the charge card and authorizes funds to be released. If you don´t have a ´Verified-by-Visa´ password, enter your social security number where requested and we will help you obtain the necessary password.

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• Is there a Minimum Order Requirement?
  We have minimum order requirement of $200. Generally, we encourage first time clients to place a small order first of one of each item, perhaps one suit and one shirt, to verify that our quality and workmanship are acceptable before placing larger orders. Small orders almost always lead to much larger ones, once our clients experience our quality and service.

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• I want to order a catalogue of custom clothing.
  Digital Catalogues can be ordered at this link. All our styles and fabrics are displayed online at our website. We frequently use specifications and published images provided by our clients to determine style guidelines for making custom clothing. We can work with almost any style you want to send us. You can also order fabric swatches to view the range of fabrics we offer at this link. These can be sent to you via airmail at 4-6 week delivery or by courier for a 3-5 day delivery.

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