Online Mens Tailor And Custom Tailoring

Common Questions about Product Features

• What does NOA mean?
  NOA means NO Allowance or it designates Finished Sizes. When measurements are submitted, they are deemed to have been taken directly from the body (unless otherwise specified) and so require additional allowances from 0.5 inches to 6 inches for comfort and freedom of movement. These amount of these allowances depends on the overall size of the wearer and the type of garment chosen. The acronym NOA signifies that a particular number is the Finished Measurement for the relevant dimension/area of the garment. A waist measurement of 42 NOA for pants means that the actual waist of the pants has been finished at 42 inches.
  When you see a NOA size in your measurements portfolio, this indicates that the finished size of the relevant dimension is the indicated number. If you wish to denote that a certain part of the garment should be finished at XYZ inches, simply add the term NOA at the end of that number.
  Alternatively you can use the lower portion of the measurements forms to indicate which of the measurements have been taken from a garment (and not from the body) so that the finished garment we construct has the same finished size as the garment you measured from.
  If all the measurements you submit are taken from a garment that fits you well, simply use the Send Sizes to Copy forms linked from the Measurements Portfolio in your account.

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• What is the return policy at www.MyCustomTailor.com?
  www.MyCustomTailor.com is dedicated to attaining complete customer satisfaction. Should there be an inadvertent error made on our part, we will do all the necessary adjustments and/or replacements and reship the order to the client, free of charge. If the client has inadvertently sent us the wrong measurements, we will complete the adjustments at no charge, but return shipping and handling is the clients responsibility. Once an order is placed, it cannot be cancelled because fabric is immediately sourced for production. In the case of a large order, we will agree to send an initial small shipment to confirm measurements and fit, but the balance of the order not yet shipped cannot be cancelled. When changes to an order are required after the order is placed, it will be at the discretion of our master tailors to determine if the changes can be accommodated given the current status of order processing and completion. We always do the best we can to incorporate changes a client wants made.
  
  We subscribe to the refund and cancellation policies endorsed by the Association of Sewing and Design Professionals of America. The policy is No Refunds or Returns: There are no refunds or exchanges on custom garments fabrics or other materials once they are purchased on your behalf.
  For more specific answers to your questions about our return policy, please feel free to send us an email

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• I want monograms, working sleeve buttons, and hand stitched/pick stitched lapels. Is this possible?
  Yes. These features are what distinguish a truly custom made garment from off-the-rack products. There is a small fee for these optional added value features. All these features and more, can be ordered via the accessories section of the order placement process.

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• What are wardrobe specials and how do I order one?
  Wardrobe specials are designed to help you create complete or partial wardrobe replacements by offering volume discounts. Visit the WARDROBE SPECIALS page and select a ´Clothing Package´ that appeals to you. Click on one of the ´Specials´ and on the subsequent page, you will be asked to add remaining details into the available fields in completing your order.
  To specify information regarding styles, fabrics and colors for a particular piece in a ´Special´, click on the button provided to view available selections for that item.
  Click on items you want to add to the field.
  
  For example, if you have selected a suit and three shirts, click on the package and you will arrive at a page that displays fabric, style and color information for the suit and the shirts. Click on the appropriate button to make your style choice. The window will close and the style number will be added to the appropriate field. The same system allows you to select colors and fabrics and special detail requests. Clicking on ´Submit´ will add the items to your shopping cart. Accessories such as custom monogramming, contrast lining, buttons, hand stitched lapels, actuating sleeve buttons, etc., are selected separately by clicking on the shopping cart icon on the top right and choosing the accessories link next to each item in the package.

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• What is a Mandarin Collar, a Thai Collar, and an Oiental Collar?
  These are styling features found mostly in shirts and sometimes in jackets. Mandarin Collars and Oriental Collars are sometimes referred to as Band Collars. A Mandarin collar is a band around the collar that meets up in the front. In this style, it clips closed together in the front above the buttons. An Oriental Collar is similar to the Mandarin collar where the two ends of the collar panel join in the front. A Thai Collar is of similar style but does not join in the front, creating a space between the two ends of the band above the first button in front.

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• What is a button down collar?
  The button-down collar has small buttons at the tips of the points. It is a characteristic collar style of the "preppy" look first popularized in the 1960s. Few people currently wearing button-down collars are aware of its historical origins. The button-down collar is an American adaptation of shirts worn by English polo players. It was introduced by John Brooks in 1900 after he observed English polo players wearing them to prevent collar flapping during a match. Polo players at first wore formal cotton dress shirts with the collars buttoned down to prevent flapping from becoming a distraction during matches. Today, the button-down collar is a staple of American men´s wear but is much less common in Great Britain.

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• How can I order custom-made denim jeans?.
  We make denim jeans to measure in light blue, dark blue and black. Two kinds of denim are available. Light weight, thin denim is ideal for pleated pants and heavier sturdy denims are ideal for typical 501 style classic jeans. All our denims are prewashed and preshrunk for maximum comfort and ideal fit.
  To order, visit our catalogs to check out available styles and colors.

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• I would like to order a suit/shirt in white/cream/blue/yellow/pink/orange or in a color not shown on your site. What Fabric is best for such a garment?
  We can certainly make a suit/shirt/tuxedo or even a coat, custom made in white/cream/blue/yellow/pink/orange or in any other color currently not displayed on our website.
  We recommend fabrics such as 119, 128, 120, 116, 1011 and other silks and linens as ideal for a custom garment in special colors.
  The fabric search function on the left menu can be used to type in the word ´silk´ or ´linen´ to conduct a search for all the materials with unusual colors. If the specific color you want is not found, please email us us with the color requirement so that we can source it for your particular order.
  
  If a white/off-white/cream/ivory/other color suit or shirt is required in any of the fabrics and is not displayed in the color palette when choosing the fabric, we will find an appropriate source and get it.
  In the case of white/off-white/cream/ivory colors, proceed to the appropriate category or collection and select the item you would like to have made. Then select the style you like and on the subsequent page, select the fabric. Then, for the sake of order placement, select a color from the palette. If you don´t see the color you want, go to the next page which is the special request section and specify the color you prefer. All displayed styles in each collection can be made in your preferred color.

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• What is linen? Is it a good choice for custom garments?
  A Pure Linen Suit is a wonderful garment. While it wrinkles easily, it represents a leisure image suit that no other fabric provides. Think casual, leisure, elegant, sporty, landed gentry, sunny, young, summer, tropical and mix it all up into a cocktail and that is the effect a pure Linen Suit gives.
  We recommend pure Linen for summer suits if you can live with the wrinkles. Linen was originally made as a fabric for suits that would be worn only once before they would be dry cleaned and steam pressed. In fact, it is the wrinkles in a Linen Suit that give it great character. Even with the wrinkles, Linen always looks good and falls well in giving an excellent silhouette.

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• Can you do big and tall size custom clothing?
  Yes. We are very experienced in working with very large sizes and helping these clients get the most comfortable, best fit possible. There is no extra charge for big and tall sizes.

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