Online Mens Tailor And Custom Tailoring

Common Questions about Product Features

• Where do I send samples for replication or reproduction? Where do I send cloth for CMT work?
  To send us samples, follow the instructions outlined below:
  a. Please pack the item in as small a package as possible
  b. Send it by registered/certified airmail. Please do not use a courier.
  If using a courier, there may be import duties to pay.
  Declare the package value as under USD 10 to minimize the chances of this happening.
  c. Declare the item as old clothing of no commercial value for sampling purposes only
  d. Include a note that outlines the order in as much detail as possible
  Email us and let us know when the sample has been sent so we can keep an eye out for it.
  More information and instructions on sending fabric or determining how much fabric is needed in a CMT order can be found at this link.
  To place CMT orders, please use this form

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• What is yarn size?
  Yarn size refers to the thickness of the yarns used to make the fabric. A higher yarn size means a finer yarn. Generally, sheets are made from a yarn size range of 40 to 100. Obviously, the finer the yarn, the more of them will fit in a square inch.

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• What does ´Order Shipped´ in my account indicate?
  This means the order has been dispatched from our workshops to a logistics supplier for shipment to the destination location. It may take a few hours before you can begin tracking the package in real time online.

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• What is two-fold or two-ply cloth?
  High-end fabrics used in seasonal shirts are produced from fine natural fibers in two-fold, super fine cotton like 100s,120s and 140s. Two-fold cotton has 2 yarns that have been twisted together tightly to form one yarn. The advantage over a single-yarn fabric (singles) is greater durability; weaker spots are reinforced and yarns are stronger and do not fray easily. Normally these types of fabrics are mentioned as 2/60s, 2/80s, 2/100s, 2/120s. Here 2 stands for two-ply or two-fold.

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• What is a PLACKET?
  A placket is a strip of fabric between one and two inches wide sewn onto a garment as a separate piece or sewn into a garment to appear as a part of the garment itself. Plackets are almost always used to facilitate putting on or taking off the garment, but are sometimes used as a design element as well (non-functional design purposes). The term placket usually refers to the center-front of a button-front shirt. Plackets can also be found at the neckline of a shirt, the cuff of a sleeve, or at the waist of a skirt or pair of pants.
  
  Plackets are almost always made of more than one fabric layer and often have interfacing between the fabric layers. This is done to give support and strength to the placket fabric because the placket and the fasteners on it are often subjected to stress when the garment is worn. The two sides of the placket often overlap to protect the wearer from fasteners rubbing against their skin.

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• What does ´Order Completing´ mean?
  Order Completing means the order has reached the completion stage in preparation for final inspection and shipping.

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• What is Seersucker?
  A narrow striped cotton fabric with alternate stripes crinkled in the weaving that has a crepe-stripe effect. Colored stripes are often used alternating with white. Seersucker has a matte surface in light, and medium to heavy weights. The woven crinkle is produced by alternating slack and tight yarns in the warp. This effect is permanent. Some seersucker cloths may be produced by pressing/ironing or a chemical treatment, which is unlikely to be permanent. Seersucker is also called plisse. It is durable and is especially appropriate for very hot summers. It can be laundered without having to iron; it is essentially wrinkle resistant by nature. It can be bleached, yarn dyed, or printed. Some seersucker fabrics come in a check or plaid effect as well. Seersucker has many uses; summer suits, coats, uniforms, trims, nightwear, sportswear, dresses, blouses, children´s wear of all kinds, curtains, bedspreads, slipcovers, etc.
  Since we do not stock seersucker, email uswe can source it from our suppliers. Generally, colors such as light blue on white, navy on white, black on white and grey on white are easily available.

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• How do I track the status of my order online?
  Log into MyAccounts and view the status in your current orders page.

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• How do I pay for my custom clothing?
  We accept the following approved payment methods:
  - Credit cards such as Visa, MasterCard, American Express, JCB and all debit cards via our secure online payment systems
  - Via PayPal where you can use all major debit and credit and debit cards like Discover, Visa, MasterCard, American Express as well as E-checks
  - Bank-to-bank Telex Transfer - if an order is above US$1000 in value. Please Email Us for bank information After you have placed your order with us
  - Via Western Union only if an order is above US$500 in value and you need to add additional 5% processing and exchange differentials charges to the total.
  All payments are due upon order placement. We do not offer COD terms nor do we offer payment terms after delivery.

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• What is a hidden button-down collar?
  A collar with hidden buttons that fasten the points or tips to a shirt. This is considered one of the casual collars designed to appear more formal so that it can be worn with a tie. These are softer than standard collars.

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